Calibration Psychotherapy (“we,” “us,” or “our”) is the private psychotherapy practice of Monica Nevarez, LCSW. We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect when you visit calibrationpsychotherapy.com, how we use and safeguard it, and the choices you have. Please read it carefully.
A note about clinical privacy: This policy covers this website and general inquiries only. Information you share as a client in the course of therapy is protected by state and federal law and by professional ethics, and is described in the Notice of Privacy Practices and informed consent documents provided to clients before or at the start of care. If anything in this website policy differs from those clinical documents, the clinical documents govern your care.
1. Information We Collect
Information you give us. We collect information you voluntarily provide, for example when you:
- Submit the consultation request form on this website (your name, email address, phone number if you choose to provide it, the general concern you select, and anything you write in your message)
- Call or text the practice, or contact us by other means
- Become a client and complete intake or scheduling information through our secure practice systems
Please do not include detailed or urgent health information in the website form or in text messages — a brief, general description is enough for an initial inquiry.
Information collected automatically. When you visit the site, limited technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and the date and time of your visit. Our hosting provider may keep standard server logs for security and operation of the site.
Cookies and “Do Not Track.” This website is a simple informational site. It does not use advertising or cross-site tracking cookies, and it does not track you across other websites — so it does not change its behavior in response to a browser’s “Do Not Track” signal. If our use of cookies ever changes, we will update this policy and, where required, ask for your consent. You can set your browser to refuse cookies at any time.
2. How We Use Your Information
- To respond to your inquiries and schedule a complimentary consultation or appointments
- To provide and coordinate psychotherapy services, if you become a client
- To operate, maintain, and improve this website and the practice
- To send administrative messages you have agreed to receive, such as appointment reminders (see our Text Message Terms)
- To comply with legal, regulatory, and professional obligations
We do not sell your personal information, and we do not use it for advertising or marketing by third parties.
3. Sharing Your Information
We share personal information only in limited circumstances:
- Service providers who help operate the website, phone and messaging systems, scheduling, secure records, and billing. These providers may use your information only to perform their services for us and are expected to keep it confidential and secure.
- Legal requirements — where disclosure is required by law, court order, or legal process, or as otherwise permitted or required for safety and professional obligations.
- Business changes — if the practice is ever sold or transferred, relevant information may transfer with it, subject to this policy.
Text Messaging (SMS)
If you provide your mobile number and agree to receive texts, we may text you about scheduling, your consultation, appointment reminders, and replies to messages you send us. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. If you opt out, you will receive a single confirmation message and no further messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, or rented to any third party. Mobile numbers are shared only with the providers that deliver our messages, and only for that purpose.
Our texts are for scheduling and administrative matters. They do not include clinical details. The full terms are in our Text Message Terms.
4. Security of Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (SSL) transmission on this website and access limited to those who need it to operate the practice. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security — but protecting your information is a professional obligation we take seriously.
5. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
- Request access to the personal information we hold about you
- Request correction of information that is inaccurate or incomplete
- Request deletion of your information, subject to legal and clinical record-retention requirements
- Limit or object to certain processing of your information
- Request a copy of your information in a portable format
California residents have additional rights under California law. To exercise any of these rights, contact us using the information in Section 9. We may need to verify your identity before fulfilling a request. For clients, access to clinical records is governed by California law and the documents provided at the start of care.
6. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, and to meet legal, licensing, accounting, and record-keeping requirements. Clinical records are retained for the period required by California law and professional standards. When information is no longer required, it is securely disposed of.
7. Third-Party Links
This website links to outside sites and services — for example, therapist directories and the California Department of Consumer Affairs license verification site. We do not control those sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.
8. Who This Site Is For
Calibration Psychotherapy provides individual therapy to adults (18+) in California. This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13; if we learn that we have, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time as our practices or legal requirements change. When we do, we will post the revised policy on this page and update the effective date above. We encourage you to review it periodically.
10. Contact Us
Questions about this Privacy Policy or our privacy practices are welcome:
Calibration Psychotherapy
Monica Nevarez, LCSW · California License #123944
Telehealth · Clients throughout California
Phone: (424) 283-3653
Or through the contact form on our home page.