These Text Message Terms and Conditions describe the text messaging program of Calibration Psychotherapy, the private practice of Monica Nevarez, LCSW (“we,” “us,” or “our”). By agreeing to receive texts from us, you accept these terms.
Who Sends the Texts
Texts are sent by Calibration Psychotherapy (Monica Nevarez, LCSW, California License #123944), a telehealth psychotherapy practice serving adults throughout California.
What We Text About
Our texts are limited to practical, administrative matters: scheduling and confirming your complimentary consultation, appointment reminders, schedule changes, check-ins if a session is missed, replies to questions you have asked us, and follow-up after you contact us about starting care. We do not send marketing or promotional texts, and we never include clinical details or diagnoses in a text message.
How You Opt In
You may opt in by providing your mobile number and agreeing to texts on our website consultation form or intake forms, by telling us verbally or in writing that we may text you, or by texting our practice line first. Agreeing to receive texts is always optional and is never a condition of receiving care — you can always reach us by phone instead.
Frequency and Cost
Message frequency varies with your appointments and conversations. Message and data rates may apply, depending on your mobile plan. Check with your carrier for details.
Opting Out and Getting Help
Reply STOP to any text to opt out. You will receive one confirmation message confirming that you have been unsubscribed and that you will receive no further messages from us. That confirmation reads: “Calibration Psychotherapy: You have been unsubscribed and will receive no further messages. Reply START to resubscribe.” You will not receive any further messages unless you reply START to opt back in. Reply HELP for help, or call us at (424) 283-3653.
Numbers We Text From
Our practice line, (424) 283-3653. If the practice ever texts from an additional number, we will update this page.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery may be affected by your carrier, coverage, and device.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, or rented to any third party. Mobile numbers are shared only with the providers that deliver our messages, and only for that purpose. See our Privacy Policy for more about how we handle your information.
Emergencies
Text messages are not monitored around the clock and are never for emergencies. If you are in crisis or experiencing a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or call 911, or go to your nearest emergency room.
Changes to These Terms
We may update these terms from time to time. The current version will always be posted on this page with its effective date.
Contact
Calibration Psychotherapy · Monica Nevarez, LCSW #123944
Telehealth · Clients throughout California
Phone: (424) 283-3653